In the unlikely event that you are not satisfied with your purchase, you must contact us no more than 7 business days after you have received the delivery of the merchandise. Please email us at firstname.lastname@example.org [Re: Item Return] with the name and description of the product you wish to return. A prepaid shipping label will be emailed to you with instructions on how to send the merchandise back. Once your return is received by Sepia Soul, LLC, please allow up to 7 business days from the date we receive the product for your refund to be issued. Returns must be unused, unaltered, and unworn. There is no guarantee that you will receive a refund. If we find any defects on the merchandise or there are signs of wear we reserve the right to not accept your return.
For defective or damaged products, please email us at email@example.com at the customer service number below to arrange a refund. By completing a purchase with Sepia Soul, LLC, you are agreeing to our full return/refund policy.